www.clearygottlieb.com

Billing Manager - EME

Reporting to the global Director of Revenue, this role is responsible for jointly managing the European billing team which supports Partners and other senior lawyers throughout all phases of the billing, collection and related client management processes.

Responsibilities:

  • Overseeing the daily activities of the European billing team, including but not limited to:
    • monitoring the volume of bills being prepared;
    • checking the quality of the invoices being sent to Partners, senior lawyers and clients;
    • proactively managing the timeliness of bill preparation; and
    • ensuring open and frequent communication between the team members and the Partners they support.
  • Assisting the Director of Revenue in operational day to day activities for the region.
  • Training new billing team members and conducting required follow-up training.
  • Regular monitoring of bill processing status and other necessary follow up tasks to ensure successful processing and timely payment to the firm.
  • Assisting with billing and collections when required.
  • Reviewing and monitoring client billing arrangements and other related information maintained in the firm’s matter intake system MatterHub and Entity Manager.
  • Proactively identifying improvements to billing processes and assisting with implementing best practice.
  • Collaborating with Partners to ensure timely bill preparation, review and submission.
  • Communicating with clients on a variety of topics.
  • Preparing internal billing and collections projections.
  • Undertaking the initial review of the monthly unbilled time and accounts receivable priority report.
  • Keeping up to date with current VAT rules and regulations.
  • Collaborating with local Accounting and Finance Teams for compliance purposes.
  • Providing analysis support to Partners.
  • Assisting with onboarding new clients.
  • Participating in ad-hoc projects, including billing system upgrades.
  • Responsibility for year-end performance reviews of allocated team members and proactively managing their professional development to ensure the best possible service delivery from the function.

Skills and Competencies:

  • Highly developed and professional interpersonal skills.
  • Ability to interact effectively and build successful relationships with all stakeholders at all levels.
  • An active listener who conveys confidence and is comfortable in challenging situations.
  • Solutions focused and proactive.
  • Results orientated.
  • Excellent written and verbal presentation style, as well as strong drafting and analytical skills.
  • Credible, trusted and approachable leader who can motivate and engage the team they supervise.
  • Highly proficient in all Microsoft Office applications, especially Excel and Word.
  • Experience in using Aderant would be preferred.
  • Excellent command of English – a strong working knowledge of any additional European language would be an advantage.
  • Educated to degree level.

Experience:

  • Proven professional services billing experience of at least 10 years, with 5 years of people management experience in some capacity.
  • Experience in implementing procedural and operational billing improvements.
  • Experience in a similar senior role at a professional services firm and/or law firm experience a plus.

If you are interested in applying, please submit a CV and short cover letter to the London Human Resources Team, LON-HR@cgsh.com.